Privacy Policy

* INFORMATION I COLLECT:-
To fulfil your order, I do require certain information from you, such as your name, email address, postal address, payment information and the details of the Jewellery piece you're ordering from my store.

*WHY I NEED YOUR INFORMATION AND HOW I USE IT:-
I rely on a number of legal bases to collect, use and share your information, including:
. When need to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support.
. When you have provided your affirmative consent, which you make revoke at any time, such as by signing up for my mailing list.
. If necessary to comply with a legal obligation or court order or in connection to a legal claim, such as retaining information about your purchases by tax law.
. As necessary for the purpose of legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as.... 1) providing and improving my services, I use your information to provide the services you requested and in my legitimate interest to improve my services and.... 2) Compliance with the Etsy Seller Policy and terms of use. I use your information as necessary to comply with my obligations under the Etsy seller policy and terms of use.

*INFORMATION SHARING AND DISCLOSURE:-
Information about my customers is important to the success of my business. I will only share your personal information for very limited reasons and in limited circumstances, as follows...

. Business transfers. If I sell or merge my business, I may disclose your personal information as part of that transaction, only to the extent permitted by law.
. Compliance with laws. I may collect, use, retain and share your information if I completely believe that it is reasonably necessary to....... 1) Respond to legal process or to government requests. 2) Enforce my agreements, terms and policies. 3) Prevent, investigate and address fraud and other illegal activity, security or technical issues. 4) To protect the rights, property and safety of my customers or others.

* DATA RETENTION:-
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy policy.
However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes and to enforce my agreements.  
I generally keep your data for 5 years.

*TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU:-
I may store and process your personal information through a third party hosting service Australia and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is privacy shield certified.

* YOUR RIGHTS:-
If you reside in certain territories, including the EU, you have a under of rights in relation to your personal information. Whilst some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

. Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
. Change, restrict or delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information immediately upon your written request.
. Object. You can object to..... 1) My processing of some of your information based on my legitimate interests. 2) Receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
. Complain. If you reside in the EU and you wish to raise a concern about the way I use your personal information (and without prejudice to any other rights you may have), you have to right to do so with your local data protection authority.

* HOW TO CONTACT ME:-
For the purpose of EU data protection law, I, Sarah Crocker, am the sole data controller of your personal information. If you have any questions or concerns regarding any points made in my privacy policy, feel free to contact me via email address:- This email address is being protected from spambots. You need JavaScript enabled to view it.

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