Porsha Bella Terms & Policies
Terms & Conditions
Porsha Bella Jewelry really is a one woman business.
From the initial designs to the creation, it's all just me. I even source the antique and vintage buttons I use in each of my pieces of wearable history. About 15 years ago, I met the most interesting gentleman, who owns his own antique store in Lyon. He also turns out to be a passionate historian, so he is able to provide me with the history of each button I purchase from him. He will even do his best to source buttons I specifically ask for. Over the years we've formed a lovely business relationship.
In 2019, I was fortunate enough to be introduced to a Parisian lady, whose Mother was the head seamstress for many haute couture fashion houses. Her career spanned 60 years (she was still active in the fashion industry well into her mid 90's!), during which time she became an avid collector of buttons & end of line fashion. Her collection is enormous, meticulously sorted with detailed description cards for each of the buttons & clothes. When she passed away, her daughter inherited this outstanding collection & through this fortuitous introduction, we can all benefit from these amazing buttons.
Once I've found a new collection of buttons, I take my time deciding how best to feature these new treasures and that's where the magic starts to happen. I bezel set all of the buttons in solid Sterling silver, or solid gold, which will then feature as a ring, earrings, pendant, bracelet or a charm. I'm always adding new designs, so be sure to check back in with me regularly.
I absolutely love what I get to do for a living & hope you'll also enjoy owning a true designer Porsha Bella piece of wearable history.
Buyers need to pay upon ordering. I will not ship any items until full payment has been received. If you wish to cancel any orders, I will happily refund your order as long as I have not already shipped the item.
Shipping Policy
I use standard international mail, but I can arrange faster international shipping upon request. Using international mail you need to allow 10-14 working days delivery.
* Please note, I do NOT insure your item for shipping. If your item is lost, damaged or stolen during transit, I cannot provide a refund or free replacement item. This is a very rare event, as I ship all over the world & have yet to have any problems, but you need to be aware, that lost or damaged parcels can & do happen & if this does occur, it's something that is out of my control and therefore, I'm not able to take responsibility.
Refund & Exchanges
I hand craft all my pieces of Porsha Bella wearable history. I do not cast or use mass manufactured items so therefore my pieces are not perfect. They may have slight imperfections that come with being handmade. The buttons I use are in most cases well over 100 years old. Seriously, none of us are going to look perfect after 100 years of living!
I will happily refund or exchange any items that are deemed as poor quality workmanship ( I hope this never happens). I don't offer a refund if you change your mind, but perhaps we can work together to ensure a favourable outcome.
Please contact me within 7 days of receiving your item by email BEFORE returning any item so I am fully aware of the situation and can do my best to ensure a smooth return for you.
Thanks so much for your understanding.
xoxo Sarah-Jane